VoIP phone service is a telephony solution for businesses, public sector organizations, and other public sectors. VoIP is basically an office telephone for a company. It’s an acronym that stands for Voice over Internet Protocol, which means that it’s a phone service that makes and receives calls on the internet. VoIP is actually a collection of solutions, including IP Telephony, unified communications protocol (UMP), packet-switching networks (PSTN), IP telephony, internet phone, and hosted PBX.
Nowadays, many businesses are going for internet-based phone systems. Businesses find them easier to coordinate with other departments and offices since they are all integrated with the same VoIP services. VoIP services have increased in popularity especially among small to medium sized businesses (SMBs) due to the low capital costs and the high-speed internet connection. VoIP phone service providers offer several options for users who use VOIP services and they include desktop, mobile, pluggable, and hosted PBX phone system.
An office network administrator manages the workflow of employees by granting them access to the various communication tools such as VoIP phones, fax machines, email, shared email and others. On the other hand, a virtual phone system is also known as a VoIP phone system or simply as a VoIP phone. The features of a traditional phone system have been improved over the years such as call forwarding, voicemail, conferencing, and advanced call transfer features.
A VoIP telephone system is usually installed within a private network (wireless) so it can be accessed from any location as long as there is a high-speed internet connection. There are several advantages of using internet-based phone systems instead of traditional ones including flexibility, portability, cost, and improved productivity. Internet-based telephone solutions are normally referred to as IP telephony. The major advantage of internet-based phone systems is portability because they can be moved from one place to another without the need of physical connections such as cable or DSL connections.
Internet phone providers offer different features and functionality depending on the type of VoIP phone system that you buy. Some of the features that you can get include free Voice over Internet Protocol (VoIP) phone calls and free conference calling. Many VoIP providers offer unlimited long-distance calls and conference calling for one monthly fee. Most VoIP providers allow unlimited long-distance calls and conference calling for up to three connected lines. Some VoIP providers allow you to control your voice and messaging data with one easy to use interface.
Aside from the fact that VoIP services enable you to make cheap long distance and international calls,
many experts believe that VoIP services have several other advantages. For example, it is easier to select a quality phone service provider than it is when you are using traditional telecommunications systems. Moreover, it has made it easier for businesses to monitor employee productivity by enabling employees to place VoIP calls anywhere in the world at a very affordable cost. Another significant advantage of VoIP services is that they provide the capacity to link two or more computers together via a high-speed broadband internet connection. This feature has increased the demand for VoIP providers who offer reliable, fast, and flexible internet connection and other additional features such as video conferencing.
Because of the increasing demand and popularity of VoIP,
there are already hundreds of VoIP service providers available in the market today. Some of the popular VoIP service providers include RingCentral, ViaTalk, and Skype. These providers allow users to sign up for an account through a web portal and then choose plans and features as they wish. The most popular features that VoIP users tend to use include free conference calls, free local and long-distance calls at a fixed rate, unlimited long-distance calls, and automatic redial of a local telephone number. These features are what VoIP providers hope will increase their revenues, and they are hoping that people will use their services enough to justify the costs of maintaining these services.
Even though VoIP services are popular and growing in popularity, most consumers are unaware of the basics of VoIP phone services. For this reason, most of them continue to use traditional telecommunications systems. Most VoIP providers offer packages which include a traditional telephone handset with a high-speed internet connection and a toll-free number.
- Many VoIP service providers also provide free software that enables customers to check their voice mail and faxes online.
- The major advantage of VoIP services over traditional telephone services is that VoIP service providers to provide long-distance numbers at no extra cost.
- This fact has greatly contributed to the increase in popularity of VoIP services.